Shipping policy

Shipping Policy

Thank you for visiting and shopping at The Perennial Collective. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: Estimated [ 5–12 ] business days

• Express Shipping (if available): Estimated [ 2–5 ] business days

> Delivery delays can occasionally occur depending on your location and seasonal courier volumes.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24–48 hours.

4. Customs, Duties, and Taxes

The Perennial Collective is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

If you receive your order damaged, please save all packaging materials and damaged goods, and contact our support team immediately at our official support email so we can process a replacement for you.